Our Services
Bespoke Learning Program Design
No two organisations are the same, so why settle for off-the-shelf training? We design programs built around your goals, people, and culture. Every learning experience is practical, tailored, and delivers results that stick.
Microlearning & Digital Modules
Attention spans are short. Impact shouldn’t be. Our microlearning modules give your teams the skills they need in minutes, not hours, accessible anytime, anywhere.
Capability Uplift Workshops
Interactive, human centred, and outcome driven. Our workshops bring people together to solve real challenges while building lasting confidence and skills.
AI & Data Literacy Programs
From understanding data basics to applying AI responsibly, we make complex technology approachable. We help teams turn information into insight, and insight into better decisions.
Leadership & Workforce Development
We grow leaders at every level. Our programs strengthen decision making, communication, and resilience so your workforce can lead with confidence in a digital world.
Digital Transformation Strategies
Technology is only as powerful as the people who use it. We align digital tools with human capability, ensuring transformation is sustainable, not just another project.
AI Made Human: How CREDuED helped transform a workforce with AI Standards, Guidance & Training
Capability Frameworks & Skills Mapping
See your workforce clearly. We build frameworks and mapping tools that highlight skills, identify gaps, and create pathways for growth.
Future of Work Readiness
The future isn’t coming… it’s here. We prepare your teams with the mindsets, skills, and adaptability needed to thrive in constant change.
Knowledge Systems Implementation
Your knowledge should work for you, not against you. We design and implement systems that make information easy to find, share, and apply across your organisation.
Governance & Compliance Solutions
Compliance doesn’t need to be complex. With DocuCRED.Ai, we simplify governance by automating document analysis and aligning content to standards in minutes. Reducing cost, time, and risk.
Knowledge Sharing Frameworks
Great ideas shouldn’t get stuck in silos. We create frameworks that encourage collaboration, capture expertise, and ensure knowledge flows where it’s needed most.
Change & Adoption Programs
The hardest part of any new initiative isn’t the tech, it’s the people. Our change programs focus on adoption, engagement, and building the culture needed for long term success.
Case Study: Data Literacy Program for FMCG
Client Challenge
A leading national retailer recognised that while data was being collected across multiple business units, confidence and capability in using that data to inform decisions was inconsistent. The business needed a way to embed data literacy skills across its workforce to unlock the full value of its data.
Our Approach
CREDuED partnered with the organisation to design and deliver a tailored Data Literacy Program. Unlike generic training, our program was co-designed with internal stakeholders to reflect the organisation’s unique roles, tools, and workflows.
We conducted a large scale learning needs analysis to identify data capability gaps and priorities.
We designed bespoke microlearning modules and accelerators, mapped to real work tasks and use cases, ensuring skills could be applied immediately.
We created a data literacy capability framework that outlined clear proficiency levels and measurable behaviours, making it easy for staff and leaders to see progress.
We provided ongoing engagement activities, including workshops, activations, and social learning platforms, to sustain learning beyond the initial rollout.
Outcomes
The program resulted in:
A +15% uplift in employee confidence when using data for decision making.
Improved data quality and governance practices, as staff became more consistent in entering and managing information.
A stronger data culture, with teams actively seeking insights to guide operational and strategic decisions.
Employees valued the investment in their skills, reporting stronger engagement and satisfaction with their development opportunities.
Why It Matters
By embedding data literacy, the organisation not only enhanced productivity but also built the foundations for AI readiness. With employees confident in handling data responsibly, the business is now better placed to adopt AI and advanced analytics tools that rely on trusted data.
CREDuED’s Difference
We believe that data literacy is not just about training, it’s about transformation. By tailoring every program to the organisation’s context and aligning learning to measurable outcomes, CREDuED ensures that data literacy becomes a capability that sticks, delivering real business value.
The Data Literacy Program for this client continues to deliver measurable impact across the organisation. By reducing data bottlenecks and improving data collaboration, employees saved valuable time and were able to focus on proactive tasks, boosting overall productivity. Staff gained clarity on how data connected to their specific roles, which enhanced confidence and improved efficiency in day-to-day decision making.
Just as importantly, employees reported a stronger sense of engagement and happiness, valuing the investment in their professional development and the opportunity to grow their skills.
